Thanks for your patience, especially if you are asking questions on the weekend when our staff may not be in the office.
We do our best to answer your questions quickly and efficiently, but bear in mind that we are not a mega corporation, and STAMPtember® is a busy time. Our Customer Service department can be reached via email at. The Tim Holtz reveal is often an exception to the midnight reveals. Starting September 3, at midnight ET, a new blog post will publish with the day’s exclusive set inspiration using that product. Where can I find the featured stamp set each day? Get updates on our blog daily at to see the brands participating! What companies are participating in STAMPtember® this year? Through STAMPtember®, we hope to inspire, educate, and celebrate the fun of stamping and creating! In the intervening years, we’ve also added special promotions and kits to the celebration. Beginning in 2010 by Simon Says Stamp, it has grown to become our biggest and most exciting event of the year!ĭuring STAMPtember®, some of the industry’s most-loved brands offer EXCLUSIVE limited-edition stamp sets that are ONLY available at.
SIMON SAYS STAMP FREE SHIPPING CODE PASSWORD
Be sure to take note of the updated password for future reference.STAMPtember® is a month-long celebration of stamping, crafting, and card making. Note that the new password will need to be between 6 and 20 characters, with one capital letter, one lowercase letter, and one number. This will prompt the system to email a link to reset your password and gain access to your account. Q: How can I access my account if I have forgotten my password?Ī: When you are prompted to log in, you may select the "Forgot Your Password?" link on the login page. This change can be made by visiting your payments page within your account details. To prevent hang-ups during the payment stage of the ordering process, it is best to remove old saved payments from your account when they are no longer being used for placing orders. However, it may also be related to expired or canceled credit cards saved to your account, especially if the expired or canceled card is set as your default payment method. Q: Why do I get a message that there is a problem with my payment at checkout?Ī: This message typically means that the payment method is being declined. If there is no balance due after the gift card is redeemed then you will be prompted to review and submit your order. If a balance is still due to complete your order after the gift card is redeemed, you will then be prompted to choose another method of payment to finish your purchase. Enter the gift card number in this box and click the Apply button.
Q: How do I redeem my Simon Says Stamp e-gift card?Ī: During the checkout process, there text box labeled Gift card or discount code.
Reserve items have an estimated arrival date in their listing details.
If you have ordered a reserve item, the order will be held until that item arrives to ship complete. Depending on timing, many orders are shipped the next day and some are even shipped the same day. Q: How long does processing take before an order is shipped?Ī: We strive to ship all in stock orders in 3-5 business days. If you have specific questions about an order, please feel free to contact us at We are available to assist you 7:00 a.m to 3:00 p.m EST. If you ordered a preorder item, the entire order will be held until that item is in stock. Q: Can I use two promotion codes for the same transaction?Ī: Your order may be held up by a preorder item. Fill in the requested information and you will receive your status. Q: How can I view the status of my order?Ī: It is easy! Scroll to the bottom of any page on our site and select the 'Track an Order' option. Q: In what time zone does Simon Says Stamp operate?Ī: Simon Says Stamp warehouse and offices are in Columbus, Ohio and we operate on EST (Eastern Standard Time).
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